About 888poker FAQ
Thousands of Bangladeshi players join 888poker every day, and questions naturally come up along the way — how to register, how to claim a bonus, how long withdrawals take, what to do if you forget your password, and more. This 888poker FAQ page is designed to answer all of those questions directly.
The 888poker FAQ section covers everything you need to know about accounts, payments, bonuses, gaming, security, the mobile app, and support. Every answer is written in plain, easy-to-follow language so both new and experienced players can find what they need.
Tips for Finding What You Need Faster
Jump directly to the relevant section using the topic categories below, or press Ctrl+F in your browser and search by keyword.
Account & Registration Questions
This section of the 888poker FAQ answers all common questions about creating an account, logging in, and managing your profile.
To open an 888poker account, you'll need a valid email address, a mobile number, and a strong password. You must be at least 18 years old. Registration is completely free and takes just a few minutes. You may be asked to provide a copy of your national ID or passport for account verification later.
No. Under 888poker's rules, each person is allowed to register only one account. Creating multiple accounts is a violation of the platform's terms and may result in all accounts being permanently closed and any remaining balance being forfeited.
Go to the login page and click the "Forgot your password?" link. A password reset link will be sent to your registered email address. Click that link to create a new password. The link is typically valid for 24 hours.
888poker account verification is typically completed within 24 to 48 hours. If all documents are uploaded correctly, verification can often be done within a few hours. You'll receive a confirmation email once the process is complete.
To close your account, contact the support team. Make sure to withdraw any remaining balance first. As part of responsible gaming, you can also take a temporary break or self-exclude — this lets you pause your activity for a set period without permanently deleting your account.
Deposit & Withdrawal Questions
This section of the 888poker FAQ covers everything you need to know about payment methods, deposit limits, and the withdrawal process.
At 888poker, you can make deposits via bKash, Nagad, Rocket, bank transfer, and credit/debit card. For Bangladeshi players, mobile banking is the fastest and most convenient option — funds are typically credited within minutes.
The minimum deposit at 888poker is 500 BDT. Maximum limits vary by payment method. Mobile banking allows deposits of up to 50,000 BDT per day. VIP members enjoy higher limits.
Withdrawal requests at 888poker are generally processed within 1 to 3 business days. Mobile banking withdrawals are usually received within 24 hours of approval. First-time withdrawals may take slightly longer due to additional verification steps.
If your balance hasn't updated within 30 minutes of your deposit, contact the support team with your transaction ID or reference number. Keep a screenshot of your mobile banking confirmation — it helps resolve issues faster.
Bonus & Offer Questions
The bonus section of the 888poker FAQ has everything you need to know about welcome bonuses, cashback, free spins, and tournament offers.
New players at 888poker receive a welcome bonus upon registration. A match bonus on your first deposit and free spins are included. No-deposit bonus offers are also available from time to time. Check the promotions page regularly for the latest offers.
After receiving a bonus at 888poker, you'll need to meet wagering requirements before withdrawing it. Typically, you'll need to wager 30 to 40 times the bonus amount. Requirements vary by bonus, so read the terms and conditions carefully before claiming any offer.
Log in to your account and get your referral link or code. When someone registers and makes their first deposit using your link or code, you'll receive a referral bonus. The bonus amount varies depending on the current promotion.
Most 888poker bonuses are valid for 7 to 30 days. If the wagering requirements aren't met within that period, the bonus is automatically forfeited. You can check the expiry date of any bonus in the bonus section of your account.
Gaming Questions
The gaming section of the 888poker FAQ has answers to all your questions about poker, slots, bingo, Live Casino, and tournaments.
888poker offers Texas Hold'em, Omaha poker, cash games, tournaments, slots, bingo, Live Casino (live roulette, blackjack, and baccarat), scratch cards, and much more. New games are added regularly.
888poker's Live Casino lets you play with real dealers via live video stream. You get the feel of a real casino from the comfort of your home. A stable internet connection ensures the best experience.
Most tournaments at 888poker are open to all registered members. Some premium tournaments require a specific VIP tier or a set buy-in. Freeroll tournaments are free to enter.
If you get disconnected during a game at 888poker, your progress is automatically saved. Once you reconnect, you can continue from where you left off. In cash games, if you don't reconnect within a set time, the system will automatically fold your hand.
Security Questions
The security section of the 888poker FAQ covers account protection, 2FA, data privacy, and fraud prevention in detail.
Log in to your 888poker account and go to Settings. Under the "Security" tab, enable 2FA. You can set up two-step verification via Google Authenticator or SMS. Once active, you'll be prompted to enter an OTP code every time you log in, adding a strong layer of protection to your account.
Yes. 888poker uses SSL encryption technology to keep all personal and financial information secure. Your data is never shared with third parties. To learn more about our privacy policy,
Privacy Policy View page.
Change your password immediately and enable 2FA. Contact the support team to request a temporary account lock. Review your login history and end all active sessions from any unrecognized devices.
Mobile App Questions
The mobile section of the 888poker FAQ answers all questions about downloading, installing, and using the Android and iOS apps.
Our 888poker App
Download Page Available for download. Android users need to download and install the APK file, while iOS users can download it from the App Store. Before installing on Android, make sure to enable "Unknown Sources" in your phone's settings.
The 888poker app offers faster loading, push notifications, fingerprint login, and offline mode. All features are also available through the website browser. Both platforms share the same account and balance.
Start by restarting your phone and trying again. On Android, go to Settings → Apps → 888poker → Clear Cache. If a new version is available, update the app. If the issue persists, uninstall and reinstall the app. If you're still experiencing problems, contact the support team with your phone model and OS version.
VIP & Loyalty Questions
The VIP section of the 888poker FAQ covers the loyalty program, points system, and exclusive member benefits.
When you create an 888poker account, you're automatically enrolled in the loyalty program. As you play more, you'll progress to higher VIP tiers, each with its own benefits, bonuses, and a dedicated account manager. For more details,
VIP Page View page.
888poker loyalty points can be converted into cash balance, free spins, bonus credits, or tournament tickets. Check the "Rewards" section of your account for redemption rates and instructions.
Support Questions
The support section of the 888poker FAQ covers how to get in touch, response times, and the best ways to get help.
The fastest way to reach the 888poker support team is via 24/7 live chat. You can also email us at
[email protected] and typically receive a reply within a few hours.
Yes. 888poker offers Bengali-language support for players from Bangladesh. You can write in Bengali via live chat and still receive full assistance. Our support team is fully equipped to resolve issues for Bengali-speaking players quickly.
To file a complaint, email the support team with as much detail as possible — screenshots, transaction IDs, and timestamps all help speed up the process. Once your complaint is logged, you can generally expect a formal response within 3 business days.
888poker takes responsible gaming seriously. To set deposit limits, session limits, or self-exclusion, please visit our
Responsible Gaming View the page or contact the support team.